Nigerian Communications Commission (NCC) has warned telecommunication consumers against the usage of substandard handsets.

Mr Joseph Atoyebi, deputy director, Consumer Affairs of the commission gave the warning some days ago in Abakaliki during a Consumer Outreach Programme .

According to him, such handsets are responsible for the various network and related problems they experience during dialing or receiving of calls. “Consumers should use the handsets outlined in our manual as they have been certified to be efficient for telecommunication usages,” he said.

Atoyebi also urged consumers who use smart phones to be aware of its complexities which are responsible for the difficulties experienced while using them.

“Many consumers complain that their data and credit are illegally deducted by service providers but they should understand that smart phones have various complex attributes.

“Smart phones should be switched-off when not in use as they automatically upgrade themselves and can deduct data in the process,” he said.

He also informed consumers that borrowing of credit from service providers is a business strategy which is not offered without costs.

 

Culled from Nigeria Communications weekly